Gladden Hotel is a 5-star luxury hotel located in the heart of Feng Gang Town Centre, Dongguan. The hotel is conveniently positioned near major attractions like Fenghuangshan Golf Course and Phoenix Park. It offers a blend of modern amenities and comfort with easy access to Shenzhen and nearby recreational areas. The property includes unique features such as a nightclub and hot spring bath facilities.
Location
Gladden Hotel is situated 45 km from Shenzhen Bao'an International Airport and only 15 minutes from major venues of the Universiade. The hotel’s location allows easy access to attractions like Mission Hills Ecological Sports Park and Longgang Dragon Park. Guests can utilize the area shuttle service for local excursions, lending further ease to their stay.
Rooms
The hotel boasts 312 well-appointed rooms, each fitted with a flat-screen satellite TV and minibar. All units include en suite bathrooms equipped with shower and bathtub combinations featuring rainfall showerheads. Guests appreciate the additional amenities like electronic door locks, air conditioning, and laptop-friendly workspaces. Room service is available 24/7, alongside complimentary toiletries and free WiFi.
Eat & Drink
Gladden Hotel presents a variety of dining options with three restaurants and a café. International dishes and daily buffet spreads for breakfast and dinner are served in the western restaurant. Guests can also enjoy Japanese cuisine at the specialized restaurant. Additionally, the coffee shop provides a casual dining experience, catering to diverse culinary preferences.
Leisure & Business
Recreational facilities include an indoor pool, fitness center, and sauna, catering to guests’ wellness needs. For business travelers, the hotel features a business center and complimentary wired Internet access. Staff at the tour desk can assist with sightseeing arrangements, enhancing the leisure experience. A 24-hour front desk and concierge services are also provided for convenience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious and Comforting
“The suite I stayed in was impressively spacious, with a huge bedroom that provided a delightful space to unwind after a busy day.” view full review
Relaxing Massage
“I indulged in a one-hour acupressure massage that was incredibly relaxing and cost-efficient, making it a perfect treat during my stay.” view full review
Diverse Buffets
“The nightly buffet dinner was a delightful experience, featuring different themes each night that catered to various tastes.” view full review
Nice Gym Facilities
“The small gym was well-equipped for a quick workout, and the indoor pool had a great temperature, perfect for a refreshing swim.” view full review
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Friendly staff
Spacious rooms
Strong tobacco smell
Unsafe location
6.0/10
Guest rating
Rooms
5.7
Location
5.0
Service
8.5
Dining
5.3
Guest reviews
6.0/10
based on 30 reviews
6.0
6.0/10 based on 10 reviews
David
United States,
January
2025
7.0/10
My stay at the hotel was a mixed experience. On one hand, the rooms were spacious and comfortable, and the service was top-notch, resembling that of fine European hotels. On the other hand, the location didn't feel safe, and both check-in and check-out took too long. Dining options could also use a bit more variety, but overall, I found it to be decent value for money.
Rooms
9.0
The rooms were huge, very comfortable, and exceptionally clean.
Service
10.0
Service was excellent, definitely on par with the finest European hotels.
Location
5.0
Unfortunately, the location didn't feel safe at all and I really had nowhere to walk around.
Dining
5.0
The dining options are supposed to be western style but could be more varied.
Facilities
7.0
Overall, the facilities were good but nothing overly impressive.
Josh
United Kingdom,
December
2024
6.2/10
I stayed at this hotel and found the staff to be incredibly friendly, which was the highlight of my visit. While the rooms were mostly clean, they had a noticeable smell of tobacco, which was quite off-putting. The location feels a bit isolated and not very safe, as there isn't much around to explore, and the check-in and check-out process took too long. Overall, it was a decent stay, but there are definitely areas that need improvement.
Rooms
5.0
The rooms were mostly clean, but they reeked of tobacco and sweat, which made for an uncomfortable experience.
Service
9.0
The service was outstanding, definitely better than what I've experienced in some of the finest European hotels. However, the staff's limited English made communication a bit tricky.
Location
5.0
The hotel is located really far from attractions, making it inconvenient, and it didn't feel safe for walking around.
Dining
6.0
The dining experience could use some variety, as the supposed Western-style food was very limited and lacked diversity.
Facilities
Bruce
United States,
December
2024
6.8/10
My stay at this hotel was quite mixed. The rooms were pretty spacious and comfortable, but unfortunately, they had a strong smell of tobacco and were in need of some serious updating. The service was definitely a highlight, with friendly staff who were eager to help, but the location left much to be desired, as it felt a bit isolated and not very safe. Overall, it was a value for money stay, but there are definitely some areas that need improvement.
Rooms
5.0
The rooms were spacious and comfortable but had a very strong odor of tobacco which was quite unpleasant.
Service
9.0
I found the staff to be very friendly and helpful, making the service one of the best parts of my stay.
Location
5.0
The hotel is quite far from everything and felt a bit unsafe to walk around, which was disappointing.
Dining
6.0
The dining options could use more variety, but the create-your-own pancake machine was a fun touch.
Facilities
7.0
The facilities were rather basic, and although the pool area was decent, it lacked some needed amenities.
Friendly staff
Strong tobacco smell
Judy
United States,
December
2024
7.4/10
I had a mixed experience at the hotel. The rooms were nice and shiny, and the staff was incredibly friendly, which made my stay enjoyable. However, the location felt a bit isolated and didn't seem very safe. The dining options could have been more varied, which was a letdown. Overall, it’s decent but not without its drawbacks.
Rooms
8.0
The rooms were nice and clean, shining with freshness.
Service
9.0
The staff was the highlight of my stay; very friendly and accommodating.
Location
5.0
The hotel is in a remote area with limited places to walk around, making it feel unsafe at times.
Dining
5.0
The dining options leaned towards western style but could definitely have been more various.
Facilities
7.0
Facilities were decent, but nothing stood out as extraordinary.
Hannah
United Kingdom,
November
2024
5.0/10
I had a pretty disappointing experience at this hotel. The rooms were very old and had a strong smell of tobacco, which was a major turnoff. The service was decent, though it could have been smoother due to language barriers. Unfortunately, the location didn’t feel safe at all, and there weren’t many places to explore nearby. Overall, this hotel doesn’t offer great value for money considering the state of the rooms and the location.
Rooms
5.0
The rooms were very old, dirty, and reeked of tobacco, especially when the A/C was on, despite my request for a non-smoker room.
Service
6.0
Service was decent, but the staff spoke little English, so it’s best to have a dictionary handy.
Location
5.0
The location felt unsafe, with really nowhere to walk around, and both check-in and check-out processes took at least 30 minutes.
Dining
5.0
Unfortunately, I didn't try dining here, but I heard the options weren’t very varied.
Facilities
5.0
Facilities were basic; nothing stood out as exceptional.
Dominic
United Kingdom,
November
2024
5.2/10
I had a mixed experience at this hotel. On one hand, the staff were friendly and the services offered were good. On the other hand, the location doesn't feel very safe, and the rooms had a strong tobacco odor which made my stay less comfortable. Overall, it has potential but needs improvement in cleanliness and location safety.
Rooms
5.0
The rooms felt very old and sadly, they reeked of tobacco and human sweat, especially when I turned on the A/C.
Service
8.0
The service was a highlight of my stay, with friendly staff who always tried to help, even if they spoke little English.
Location
5.0
Unfortunately, the location felt unsafe and there was really nowhere to walk around. It's quite near to important spots like the immigration office, but that didn't make me feel comfortable.
Dining
5.0
The dining options could have been more varied, as the supposed Western style food didn't really live up to expectations.
Facilities
6.0
The facilities were standard and did their job, but nothing stood out as exceptional.
Friendly staff
Unpleasant room odor
Rosie
United Kingdom,
November
2024
7.2/10
I had a mixed experience at this hotel. The rooms were quite comfortable and spacious, but they definitely showed their age and had a bit of a tobacco smell that was hard to ignore. The location left something to be desired since it felt unsafe and was quite far from other attractions. However, the friendly staff made my stay more pleasant, and while the dining options weren't extensive, the food was decent. Overall, I think there's room for improvement.
Rooms
6.0
The rooms were spacious and comfortable, but they were quite old and had a noticeable tobacco odor, especially when the A/C was on.
Service
9.0
The service was genuinely great; the staff was friendly and accommodating, which really enhanced my experience.
Location
5.0
The location was not ideal, as it felt unsafe and there wasn't much to walk to nearby.
Dining
5.0
The dining options were a bit limited and could use more variety, but the food was acceptable.
Facilities
6.0
The hotel had decent facilities, but they are quite outdated.
Leo
United Kingdom,
November
2024
5.6/10
I stayed at a hotel that had some major highs and lows. The location was quite tricky, not feeling safe and having limited options for walking around. The rooms were huge and clean, but the problem with the smell of tobacco was quite overwhelming when I turned on the A/C. On the positive side, the service was the highlight of my stay, with friendly staff that really went out of their way to help. Overall, the hotel has potential, but improvements are definitely needed.
Rooms
6.0
The rooms were huge and very comfortable, but they reeked of tobacco, especially when the A/C was on.
Service
8.0
The service was good overall, and the staff were quite friendly, though they spoke little English. It’s handy to have a dictionary at hand.
Location
5.0
The location didn't feel safe at all, and there really weren’t any nearby places to walk around.
Dining
Facilities
James
United Kingdom,
November
2024
7.0/10
My stay was quite mixed. While the hotel's friendly staff and comfortable rooms made for a decent experience, the location felt a bit unsafe and the dining options were somewhat lacking. Overall, there were great amenities, but there are definitely areas needing improvement.
Rooms
7.0
The rooms were spacious and clean, which made my stay enjoyable, but they did have an old feel to them.
Service
9.0
The service was a highlight; the staff was very friendly and attentive, although their English was limited.
Location
5.0
The location was not ideal as there were limited places to walk around, and it didn't feel entirely safe at times.
Dining
5.0
The dining options could use more variety; while some vegan dishes were available, it wasn't as diverse as I expected.
Facilities
8.0
The hotel had some nice amenities, and the pool area was well-maintained, which added to the comfort of my stay.
Christopher
United Kingdom,
November
2024
7.6/10
The hotel had its ups and downs. While the service was top-notch and really stood out during my stay, the rooms were quite old and unfortunately had a strong odor of tobacco. The location was convenient in terms of being near the port, but I felt it lacked safety and nearby attractions. All in all, it may not be ideal for everyone, but the friendly staff made a big difference.
Rooms
5.0
The rooms were very old and unfortunately reeked of tobacco, especially when the A/C was on.
Service
9.0
The staff was the highlight of my stay, very friendly but they spoke little English, so having a dictionary came in handy.
Location
5.0
The location was out of the way with not much around to walk to, and it didn't feel safe at all.
Dining
7.0
Dining options were supposed to be western style but could use more variety; the meat was really the highlight of the meals.
Facilities
5.0
Facilities were basic and didn’t particularly impress me.
William
United States,
October
2024
5.8/10
The hotel has some great aspects like clean and spacious rooms that are comfortable to stay in. The service is friendly but could be improved since the staff don’t speak much English. The location is a bit concerning as it doesn’t feel very safe with limited areas to walk around. Overall, it's a decent place, but just be cautious about the surroundings and the language barrier.
Rooms
7.0
My room was huge, very comfortable, and exceptionally clean; however, there was a persistent smell of tobacco and human sweat, even though I requested a non-smoking environment.
Service
6.0
The service was quite attentive and friendly, but I noticed that the staff spoke little English, so having a dictionary handy was essential.
Location
5.0
The location was a bit disappointing as there really wasn't anywhere safe to walk around. It's quite a drive from major cities, and I didn’t feel safe exploring the area.
Dining
5.0
Dining options were somewhat limited, as the western style menu could have offered more variety.
Facilities
6.0
The hotel had a decent range of facilities, but they didn't stand out significantly as luxurious or modern.
Jason
United Kingdom,
October
2024
6.0/10
I had a mixed experience at the hotel. On the positive side, the rooms were nice and clean, and the staff offered amazing service which was definitely the highlight of my stay. However, the location felt unsafe, and there were a few issues with the dining options that could be improved. Overall, the hotel's value for money is decent, but it needs some improvements to reach its full potential.
Rooms
6.0
The rooms were nice and clean, but they did have a strong smell of tobacco, especially when the A/C was on.
Service
9.0
The service was excellent, ranking higher than many finer European hotels, though sometimes the staff's limited English made communication challenging.
Location
5.0
The location didn't feel safe at all and lacks places to walk around, which was quite disappointing.
Dining
5.0
The dining options could be more varied, as the supposed western-style breakfast was quite basic.
Facilities
6.0
The hotel did offer a range of services like 24-hour room service and laundry, but overall, the facilities felt a bit outdated.
Oliver
United Kingdom,
October
2024
7.8/10
The hotel has friendly staff and a clean environment, which made my stay quite pleasant. However, the rooms had a strong odor of tobacco and sweat, and the location felt unsafe with limited places to walk around. The service was impressive and the facilities were decent, but overall it wasn't ideal for the price.
Rooms
5.0
The rooms were nice and clean, but there was a noticeable smell of tobacco and human sweat that was quite off-putting.
Service
9.0
The service was the highlight of my stay; the staff were friendly and attentive, providing services that were on par with some of the finest European hotels.
Location
5.0
The location wasn't great as it felt unsafe, with nowhere to walk around and it took a long time for check-in and check-out processes.
Dining
Facilities
7.0
The facilities were decent, but nothing extraordinary stood out during my visit.
Kate
United States,
September
2024
6.2/10
The hotel has a lot of potential with clean and spacious rooms. The staff is friendly and accommodating, making the service a highlight of my stay. However, the location is quite isolated and doesn't feel safe for walking around. Also, the dining options could use some improvement, as they seemed a bit lacking in variety.
Rooms
7.0
The rooms were huge, very comfortable, and clean. However, I did notice a strong smell of tobacco and human sweat in some areas.
Service
9.0
Service was the highlight for my stay. The staff was friendly, but it’s helpful to have a dictionary since they spoke little English.
Location
5.0
The hotel is very near to key locations like the immigration office but feels out of the way and not safe for walking. The check-in and check-out processes were also quite lengthy.
Dining
5.0
The dining experience was underwhelming; it was supposed to offer western-style meals, but the options were limited and could be more varied.
Facilities
6.0
The hotel had decent facilities, although they didn't stand out as particularly luxurious or modern.
John
United States,
September
2024
6.0/10
My stay at the hotel had its ups and downs. The location was far from ideal, making me feel unsafe and with limited options to walk around. The rooms were huge and quite clean, but unfortunately, they had a strong tobacco smell when the A/C was on. The service was one of the highlights, with attentive staff. Overall, the value for money was okay, but improvements would definitely make a difference.
Rooms
7.0
The rooms were huge, very comfortable, and clean, though there was a noticeable smell of tobacco when the A/C ran.
Service
9.0
The service was excellent; the staff was very friendly and attentive, which really enhanced my experience.
Location
5.0
Unfortunately, the location didn't feel safe at all and there weren't many places to walk around, which was really disappointing.
Dining
5.0
Dining options could be more varied, as they were somewhat limited.
Facilities
6.0
The hotel had decent facilities, but nothing that really stood out as luxurious or modern.
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